Tag: customer care
Monday 14 July 2025: Where did *that* weekend go?
14 July 2025
Honestly, blink and you miss it these days. While Friday does seem a long time ago, I seem to have completely missed the weekend… I had a lot to do…
Wednesday 15 May 2024: Customer no-care?
15 May 2024
Once upon a time, back in the day when I worked for a living, I was poached to serve on a S.E.C.R.E.T. committee: Satisfy Every Customer’s Requirement Every Time. I…